How Are We Doing?
You can always expect world-class service and selection at Champion Ford Erie. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Champion Ford Erie that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Champion Ford Erie customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.
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Christian Portalatin Rosario
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Chris Coppella
💯 percent ready to rock.
Aerosmith lives up to his last name.
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Douglas Daubenspeck
👍 great
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Anna Wow
5 star....matt fixed my xc90 volvo
Took him know time to Diagnose the problem....and know time ti fix it
Thanks
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Peter Tibbetts
A painless experience. My salesperson, Wendy, was knowledgeable about the product and answered all my questions. Scott was helpful, also and gave me a fair appraisal of my trade-in.
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dave carr
A+++ ON THIS DEALERSHIP. Very courteous and professional sales people and an amazing finance department
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Anthony
Absolute miracle workers. I could have not picked a better place to buy my first car. I will be coming back here as soon as I'm ready to get a new car. Thank you so much everybody. Happy holidays. May you live long and prosper!
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Saegan Baker
Absolutely the best! I’d recommend anyone getting a state inspection to go to Champion Ford!
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James Cory Chaffee
Absolutely Wonderful only place in Erie to buy a car!!!
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Lisa McCloud
Absolutely wonderful people here. From the 1st moment we walked in there, the staff was extremely helpful and cool 😎
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Lafaysha Vaughn
After 3+ years now of owning my vehicle I will say they are the best decision I’ve made in my young adult years. They did not try to get over or anything just simply helped and guided me to purchasing my first vehicle. We all know Erie is slim to none on good car places. All first time car buyers go them they will definitely take great care of you.
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Debra Brace
After a recent brake issue on my car, Champion Ford got it right in to the shop, fixed the issue, and brought my car back to me. I was extremely grateful.
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Anthony Tabb
After some negotiating and trying out some different banks they made it work Trevor my salesman was very knowledgeable throughout the process etc and Caleb with the delivery superb, however I am disappointed with the first appraiser appraising my trade, bottom line the deal happened but overall I’m satisfied
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Greg Meyer
After waiting 14 weeks for a new door, it's in. The inside of my car was like new again. My seats, floor mats and the whole interior was spectacular. Thank you!!!!
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Melinda Peckyno
Alex was most accomodating and made my service great.
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Larry Barnes (Sundance)
All good 👍👍 they deserve that
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Edwin Bonilla
All I have to say is good things, John Brown was very helpful and put the extra mile on the whole process to find the most convenient deal for me and the whole team of Champion Ford did a great job! Thank you!
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Kyle Ferrick
Always bring my Ford vehicles as well as other make vehicles in for any and all service work. I have always been treated fairly and promptly. Always have and always will continue to recommend their sales & service department!!
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Sue Cenfetelli
Always confident everything will be checked and taken care of.
Bruce Hrinko
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Suz B
Always get great service. Friendly service staff. Comfy waiting area
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Brandy Bujnowski
Always great service!!! The mobile service is super convenient
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Ryan Lombardo (RyBread)
Always professional and courteous. Gets the work done in a timely manner and makes sure it's done right the 1st time. Always take my vehicle to Champion Ford on 26th Street. Bought my last 3 vehicles from Champion Ford on 26th Street and they always go above and beyond to try to get me what I'm looking for.
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Gary Mcdavid
Always professional, friendly and confident. Great experience!
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Dianna Kuhar
Always professional. Love the free pick up and drop off of my vehicle when service is needed. Customer service exceeds the service my sister gets from her Mercedes dealer and what I used to receive from my Cadillac dealer. My Volvo is hands down the best vehicle I’ve ever owned.
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william brown
Always satisfied with the work done by this dealership!
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Carol Masters
Always the best people and service around!
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Brett Perry
Always the best sales and service to deal with!
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Tricia DeHaas
Always very friendly and prompt!
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Stephanie Van Zandt
Another great experience with Champion Ford Erie. I needed an inspection, complete fluid check and oil change, which I was able to schedule easily and quickly online. They started at my scheduled time and finished before the time quoted. I highly recommend them for your routine maintenance needs.
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Doug Oconnor
Another Great vehicle purchase at champion Ford from the awesome salesman I love to deal with....... Thanks again..... And want to say thank you to Scott doolittle for making and pulling strings to work out the deal.... Great bunch of people! ....
Thanks again, Douglas & Debra OConnor
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Jay Mikowski
Anytime we buy a vehicle from Champion Ford we are always treated great and an extra special thanks to Mario and Caleb for always making it easy. Thanks again guys
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Doug Jones
As always, the service was superb. In & out is smooth. Thank you again for your care & consideration . Doug Jones
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Frank Beachly
Associates were friendly, accommodating and thorough. Would highly recommend Champion Ford.
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Dawn Morelli
Awesome service
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Emir Hrnjic
Awesome service, they came to the house picked up a car and brought it back once it was fixed
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Sylvester Villarreal
AWESOME WORK 💯. I WOULD CHOOSE CHAMPION FORD EVER TIME 🙏🏿
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Charles Herbst
Back for another inspection just before the due date. Scheduling is always great. Service is quick and efficient. Quality of service is always my number one priority when choosing where to buy a vehicle. Cannot go wrong with Champion Ford service.
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kelly m
Best car buying experience I have had. Everyone was so polite and my sales representative, Cory, was outstanding! He was knowledgeable, helpful, and very patient with me throughout the entire process. He helped me find the perfect vehicle for my situation and budget!! 5 stars!
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Steve O'Dana
Best price first time.
Honored all programs and discounts.
Mario our salescguy and Mike "the internet guy" were great.
Highly recommend.
Pleasant overall experience.
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Shelly A Stam
Best service department I have been to. Very knowledgeable. I went one time on a recommendation from family, now this will be my first and only place to call. Thank you for great service and fixing my problem. I highly recommend this place!!
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William Schroth
Best service department in Erie county
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tammy soto
Bought a ford edge from them, their salesman Trevor was very helpful. They went above and beyond to get us a great deal. Highly recommend them.
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Chris Burton
Brett and Kyle were great to work with very patient , and answered all our questions. Caleb in finance is great! Thank you for making it a easy process , everyone was super helpfull.
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David Parker
Brett and Tim were awesome to deal with. No nonsense transaction right down to business. Both were not pushy with extra add ons, but did offer a full range of services. Great buying experience and even though I live about an hour and a half away I wouldn't mind making the drive to deal with them again.
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Brian Bliss
Brett found us a great deal on what we were looking for in record time and Tim made the financing easy and painless! Thank you!
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Mike Schenck
Brett made buying our expedition awesome. Thanks.
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Mistle Toe
Brett Perry and Caleb Burlingame were absolutely amazing, as well as Scott Doolittle and Mark Winkler Jr. I would recommend them to anyone. Total professionals and so much fun to work with. Can't sing their praises enough. Completely turned around an awful experience with Brian Roesch where we were ready to walk out. Found out later he treated my step son poorly as well when he was there and he'll never go back. Avoid him like the plague and you'll be great. Everyone else we spoke to was amazing!!
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Rebecca Matthews
Brett Perry and the rest of the team were simply amazing. Brett went above and beyond to help make my car buying experience the best. If you're in the market for a new or used car or truck, definitely stop in and see Brett he will get you in one asap! Extremely satisfied!
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Dawn Hartman
Brett Perry and Tim Britton went above and beyond to match me with my dream vehicle with affordable financing within my budget. Beyond pleased with the customer service, atmosphere, attention to detail, and explanation of options to positively exceed my needs.
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Jacqueline Fonticella
Brett Perry did a super job helping us purchase our new Volvo. He understood what we wanted and kept us informed throughout the process. We appreciate all his help!
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Melanie Henderson
Brett Perry was an amazing guy to work with! I needed a dealer trade to happen for my color and he got it done in less than 2 days! He was kind, helpful, and thoughtful, and made sure I got a new vehicle that I loved. And I truly LOVE my new little Bronco Sport! ❤️❤️ Thank you, Brett and the Champion Ford team! ❤️❤️
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Sue Ann Cashdollar
Brett Perry went over and above to make sure we were able to pick up our new volvo when it was convenient for us. Brett also took extra time with us to take us for a ride and show us some of the features.
His pleasant personality and attention to detail made our purchase so much easier.
We are happy to be customers of Champion Ford!
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Sarah Hayes
Brett was an amazing salesman. I hate the process and was pretty upfront about my desire to not deal with sitting around waiting to purchase a car. The entire transaction was done without me sitting in a waiting room. It was one of my easiest car purchasing processes. I’ve actually avoided buying a new car for a couple of years because of the process involved. The entire team was amazing. I would recommend buying a car from them.
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Jim Rich
Brett was exceptional along with Caleb in finance. I would highly recommend Champion. Professional and knowledgeable
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Tom Dietsch
Brett was great!
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Scott VanStee
Brett was so awesome to work with. He was knowledgeable, kind and thorough. He made the experience easy and pleasant. The owner Mark, showed us the new showroom and was attentive to our needs too. Caleb the finance specialist made things easy to understand and seamless. The place is neat, clean and well lit. The attendant at the front desk made us feel welcome from the start. I would recommend Champion Ford/Volvo to anyone for their next vehicle purchase.
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Randy Strickenberger
Brian ( service mgr. ) and Bill M. ( tech. ) are very professional and great to work with. Also very courteous. If they ever were to leave, you might just as well close the service doors because they are some of the best I've ever dealt with.
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Joseph Glassman
Brian and the crew at Champion Ford are TOP NOTCH! They have been servicing all my vehicles for years and i always had a positive experience. I hit a curb, blew my tire and damaged the control arm. They provided me with a car to use to make my doctor appointment and went sbout and beyond the call of duty. GOD BLESS Brian and the crew at Champion Ford. They are GREAT!
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Dave Coccarelli
Brian was great. Nice easy purchase of a 2019 Flex. Love the car.
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Kelly Lytle
Brian, Ben, Jerry and the entire crew at Champion go above and beyond for their clients. They are simply the best. Thank you for all that you do for the community.
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Collette Pretre
Butch and crew at Champion Ford were amazing! We drove into champion Ford on the Wednesday morning before Thanksgiving (on our way from upstate NY to Cincinnati, Ohio). They were so helpful with us and our children. The facility is very clean and accommodating for a family (with a small child area and games to play). Their mechanic showed us exactly what the problem was with our car and explained everything very clearly. Butch helped us find a rental car so we could continue our trip to Ohio. Someone drove me to pick up the rental car, and when I pulled up in it, Butch and crew were standing there with all of our belongings from our car to help transfer in the new rental. He even called us later that evening to make sure we had made it to our family Thanksgiving safely. Champion Ford continued to communicate with us until our car was fixed. We will definitely be purchasing our next vehicle from Champion Ford!
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Dave Schultz
Butch Froelich in service knows me as a regular now. I was impressed and pleased with everyone in the department.
My only concern is that I walked thrpugh the showroom to exit the building! Wow! Ford has a lot to offer. Classy vehicles & great service. What more can you ask for?
Champion, you have a great team
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Mike Swope
Butch has been with champion Ford in the service dept. for many years hes been a really great person to go to when my vehicle needs work!! He's friendly and very professional and works with the customer to solve the issues they might have!! Thanks my friend for always a job well done u always make my experience a good one regardless of outcome!! Keep up the great work Champion Ford is a better place with u there!!! Thanks again!!
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Thomas Paterniti
Butch is always on top of things!
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Mark Greenawalt
Butch is the best rep! Always efficient and polite!!
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Taylor Galmish
Butch was really great at keeping me updated on my car’s progress! It took longer than expected so I was very appreciative of how he informed me along the way.
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Kerry Conklin
Called and got me in same day!
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Robert Levesque
Called me to schedule an oil change. Since my eco sport was due . Stop in today 1/13/24 for Professional and friendly service.
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Scott Burns
Called to speak with service to ask questions about recalls. Had an email with all of the answers I needed within 5 minutes. Fantastic customer service from Michelle!
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Deanna Rath
Came in for service and when I had scheduled I let the person on the phone know I was going to wait. They said it would be done in the time I had. When I got there, the service writer told me they wouldn’t be done in time for me get to work. So they shuttled me home. Shout out to the service writer for being honest and for talking shop with me.
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Bill Smith
Came in for State inspection. Check-in was fast and easy. My car was ready when they said it would be.
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Ray Wade
Can’t say enough good things about doing business here. Gabe is great!
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David Frank
Car dealerships can seem like really difficult places. Not this one. Easy going people, service department that actually offers service. a throwback to when people mattered and service was expected.
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brad peterson
Champion diagnosed my trailer brake controller issue quickly and the entire team was very friendly. The loaner service was greatly appreciated as I didn't need to take time off work for the service. Will definitely use them again.
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Laurie Winschel
Champion Ford Edinboro is the best! Their service department does quality work for a fair price. I trust them completely with my vehicle.
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Chris Con
Champion Ford has been great; I purchased my ‘23 Ford Ranger from them & I’ve brought it to them for service, too. They are professional & are interested in getting to the bottom of a random ongoing brake problem I’ve been having.
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Barbara Severo
Champion Ford is a fair place to go for any car repairs
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S L
Champion Ford is a very professional operation. Scott Arrowsmith found the exact car we wanted. We appreciate everything he did to make the transaction as smooth as possible. Also thanks to Caleb in the finance department for being so proficient.
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Binnie Warren
Champion Ford is always a place to go.
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Tony Gilmore
Champion Ford of Erie has provided services to me for 12 years. From Volvo to Ford, I have been pleased to associate with representatives from several sections of the organization. The 2017 Ford Escape
I currently own is a great product. I have had no issues associated with it for the nearly 5 years of ownership.
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Bill Masek
Champion Ford set the bar across the board for perfect customer experience. From the moment we reached out with a brief inquiry Scott A was responsive, extremely knowledgeable not only about the vehicle itself, but in locating the vehicle we were interested in. It could not have been more seamless and made the process very straightforward. We were given access to drive the vehicle on our own. Had every questioned answered to our satisfaction. We encourage anyone looking for a new or preowned vehicle to visit Champion Ford without hesitation.
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Michael Clutter
Champion Ford staff did a great job getting me in quick, and did an excellent job fixing my truck. They have a great team!
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Sharon Petri
Champion Ford Volvo was quick and efficient in doing my oil change and tire rotation.
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Linda Pesta
Champion ford was very accommodating..they even gave a lift to get breakfast while they were putting new tires on our ranger..even helped us with our refund..super helpful and considerate..
Thank you so much
Recommend them highly
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Christina Myers
Champion Ford was very clear and helpful with our 60,000 mile check up. They delivered our car to us upon completion of the work which was very convenient! Michelle and Alex are professional and knowledgeable people to interact with.
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Cheryl Sealy
Champion has always been very good to me. Particularly Brett Perry in sales. I leased an Escape from him 6 years ago and bought a Maverick a year ago. Also, Butch in Service makes sure I get taken care of and gets me a loaner if I need one.
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Holly Payne
Champion is by far the best dealership I have ever worked with both in sales and service.
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Danielle Winkler
Champion is the best! They made it a seamless experience throughout the whole process. Everyone I worked with was tremendous and so helpful. We love our new truck!
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Judith Wahlenmayer
Champion shows they care by offering services such as valet pickup and delivery and shuttle service. They are polite and accommodating. Those are much appreciated bonuses to the good vehicle service.
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Barbara Johnston
Champion Volvo service went above and beyond to accommodate our needs. The parts department ordered exactly what we wanted, Tim in service made sure we were crystal clear on what the entire process required. The service technician took the time to fully explain how our new trailer hitch would be attached and how to operate it. We cannot be more satisfied with the entire process. We purchased our car at Champion Volvo and bring it (168 miles drive) there for service. We highly recommend this dealership.
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Pat Krol
Chuck was very helpful in resolving a delay in completing the service work.
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Jody Moyer Moyer
Clean friendly staff
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Peg Rich
Cleveland Heights Honda was awesome! Al was super professional and considerate with all ours calls. Love the car!!!
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Savannah Wilson
Cody is reliable and trustworthy person to have working on my car! I appreciate him please promote that man he deserves the world
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Abby Pfister
Cody was amazing in taking care of all my car needs! He was very attentive, as well as making sure i understood everything that was done/needed for my car for inspection! Would definitely recommend going to champion ford/volvo for work and to be taken care of by Cody!
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Scott Arrowsmith
Completed exactly what I needed to have done.
Early too.........
Well done Champion Ford Service team!!!!!
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Rhonda L
Convenient and great customer service.
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Gail Lester
Convenient service, technician came to me and addressed my concerns in a timely manner!
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Jennifer Carrier
Corey was absolutely amazing!!! I appreciate all the hard work that was done to get me in to a reliable vehicle!!! Thank You So Much Corey!!!!!!!
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Cassidy 42-42
Corey was amazing!! I want to have him every time I go there! Excellent customer service!
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Art Sardini
Corry was very friendly and professional and completed the service ahead of scheduled time
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Jesse Yates
Cory Chaffee and Caleb in finance were fantastic. Communication was quick and thorough. They helped make the buying process as smooth as possible. Cory answered any and all questions I had and was super helpful. Would definitely recommend the team at Champion Ford to family and friends. Top notch dealer with excellent support and hospitality.
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Lisa Pataski
Cory was great. I told him what I wanted and he made it happen! Very personable and knowledgeable. Super nice guy. Even delivered the vehicle to my door. Great customer service!
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ronald spalding
Customer oriented
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Robert Gross
Each time I have brought my Ford Bronco Sport to Champion Ford service department it has been a great experience. The latest time, December 9th, I had a slow leak in my my right rear tire. I visited the Quick Lane - easy in and quickly out. Professional staff, friendly and attentive. Well done Champion Ford.
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Beatrice Miller
Easy service to get vehicle.
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Rick Sienerth
Easy to work with. I have bought my last 6 vehicles from them.
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Dennis Kershner
Engine replaced on a 2017 Edge
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Rebecca Stokes
Everyone I encountered was very helpful and professional. Melanie in particular was awesome. They did a good job of making sure everything was right even if it took longer than expected.
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Evan Hiner
Everyone was amazing and helpful! From Alex at the front desk service center to mike at the car rental area. Even the guy who worked on my car (I didn’t catch his name) came out when I picked up my car to explain what to expect after he fixed it. The team you have is so great and honestly vest customer service all around I’ve probably had anywhere!
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James Ham
Everyone was super nice. Was able to get in and get out quickly.
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Alicia Deal
Everyone was very friendly, things went smoothly and. We are very happy with out truck!
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Janet Frey
Everyone was very informative and explained everything that they suggested had to be taken care of. Pleasant experience.
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Bernard
Everyone was very nice. Very professional place very I visit out. There was excellent thank you I appreciate everyone out there so much.
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Tim Robison
Everything has been great. Clyde was nice and truthful. Very happy so far.
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Lisa Guerrein
Everything was excellent!! My state inspection and further repair was done in a timely manner. The service people were great. It's the only place I will take my 2006 Ford Escape. Thanks everyone!!!
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4nineplace 4nineplace
Everything went like clockwork, in spite of the heat and being short staffed. Completely positive experience.
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Lisa
Everything went really smoothly with my purchase. It wasn't the painful, back and forth haggling that I have experienced elsewhere. I dealt with Trevor Johnson and he was really patient with me, answering all my questions. He took a lot of time getting me set up with all the new "techie" stuff in my new Bronco. He knew the answers regarding the specs of my vehicle. I felt he really respected my time and got a lot of stuff done while waiting for the financial part to be wrapped up. Making my purchase was as pleasant an experience as it could be. The next time I need a new vehicle, Champion Ford will be my 1st stop, and I will be looking for Trevor to take great care of me again!
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Deborah Stevens
Excellent
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Ahmad Yousif
Excellent customer service thanks for the great services
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Barry Warshaw
Excellent customer service! The entire staff was helpful and the car buying experience went very smoothly.
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William Harmon
Excellent Customer service! When I came the vehicle was prepped and looked brand new. The buying process was simple and quick! I highly recommend Champion Ford and will be doing business with them in the future!
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A Bcde
Excellent dealership, professional service and we love our hybrid 24 Maverick
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William Richards
Excellent experience
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Becky Montano
Excellent experience finding our van for us!
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David Reed
Excellent experience, exceptional team
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Barry Weller
Excellent experience, especially given the supply chain constraints plaguing the auto industry. Placed a deposit on a Bronco Outer Banks October, 2022. Took delivery July 22, 2023. Scott (Arrowsmith) and Mark (Winkler) were exceptionally helpful throughout the whole process keeping me up to date on my Bronco's status. They dealt professionally with my almost daily whining. The delivery itself was painless: Bronco arrived configured exactly as I ordered it, no last minute surprises, all questions answered. Scott has been extremely helpful in arranging the installation of post-sale accessories to personalize my Bronco. Highly recommended dealership.
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Rod Sarvadi
Excellent inspection service for our 25 foot motor home.
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Ravi Sabherwal
Excellent prompt personalized experience
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Dale Durst
Excellent Serum
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Carl Olson
Excellent service and communication!
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Jennifer Goodwin
Excellent service and quicker than expected!
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Penny Pozgay
Excellent service center, from A-Z, they covered everything. Communication was superior on every level, sales department answered all my questions. Follow-up was a little lacking in sales department; he failed to give me his card. But did give me his name so if I decide to trade I can call and ask for him. The rental department provided a clean vehicle in good condition to drive around for as long as I needed until my vehicle servicing was completed. Pretty much they are a very class act. I just wish I didn't live 2 hours away.
Happy Volvo Owner!
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richy thomas
Excellent service definitely be back
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Barbara Lincoln
Excellent service for years!
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Larry Hart
Excellent service from Butch.
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Darlene Everhart
Excellent service from the garage and the office!
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Dan 10
Excellent service on my recall!
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Tammy Walker
Excellent service with repairs. Fast and efficient, without hassles. Vehicle was purchased from another local dealership, and was sent to Champion Ford in Erie Pa., for repairs. The team here are great, professional and continue to make sure things are how they should be in terms of safety. 👍 Thanks
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Linda Best
Excellent service. Went beyond fixing the recall and checked out and reported on the rest of the vehicle. Topped off fluids and explained results.
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Elizabeth Krug
Excellent work. Valet is a plus!
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Debbie Inman
Excellent, dependable and professional service!
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Dallas Knight
Extremely friendly and accommodating! Gave me rundowns on pricing for repairs and maintenance. Thanks! Definitely coming back!
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John christianson
Extremely friendly staff, quality service and fair price!
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Matt Mascharka
Extremely pleased with the professionalism and service I got.
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Chris
Factory recall handled fast and professionally!
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Edward Masiello
Fair pricing and friendly service. Thanks!
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Jack Samsonmartin
Fantastic buyer’s experience, the salesman Trevor and the finance manager Caleb are great guys. They’ll make the process easy and ensure that you find what you’re looking for. I’d recommend Champion Ford in Erie to anybody, I felt like the sales and finance teams had my back throughout the entire process.
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Victoria Taylor
Fantastic experience. Eric Campbell was amazing. Thank you for everything
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Sheila Black
Fantastic experience. Found the SUV I was looking for. I had a wonderful experience with the sales staff. Mike Pancurak took the time to go over the Ford with me, showed me all about it. He made sure I was comfortable. The finance manager Caleb was great. He went over all the financial paperwork. Unforseen circumstances made me get another car right now. I wasn't planning on doing this but definitely thrilled I went to Champion Ford to get a new SUV . Would recommend them to everyone. Thanks again guys.
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Dennis
Fast, efficient and knowledgeable.
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Andrew Dick
Finally a great sales experience there! Excellent job Mario!
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Purni Rai
Finally got my ford maverick hybrid after a long wait all these time me and my husband was comforted by mark junior he is a great person and helped us in every ways possible thankyou mark jr
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Ryan Froehlich
Financed my first car from Champion in Erie, PA. Brett (salesman) was incredibly kind and professional. Tim (finance dept.) Was honest and coherent in how he conveyed the particulars of my car & loan. Brett (owner) immediately called me back so I could give him input. Will recommend to family & friends.
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Frances F
Friendly / Knowledgeable Employees, & a Very clean building. Always a Good Experience here, on 26th st. Been with them now 4 yrs. Highly recommended.
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steve baker
Friendly and fast service
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Chris Knoll
Friendly, courteous and kept me informed regarding any work needed.
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Marilyn Woznicki
Friendly, courteous staff even though the CEL would NOT come on today nor any Codes showing up! THANKS ! Hope to not need service anytime soon! 😱 😆 If needed be I will call ASAP if I have a problem in the future 😔 💕
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Kyli Burger
Friendly, courteous, staff. Great experience
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jeannine piotrowski
Friendly, polite people in the service department with a clean, comfortable waiting area!
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richard Elwell
From Iowa needed service called at 3 they got me in at 4:15 and got me serviced ! Past quitting time ! That’s Aces in my book, professional fun staff
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Karen Kostur
From making the appointment to picking up my car after the recall work was done I was treated with respect and kindness.
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Donny Wisniewski
From start to finish…first class all the way!
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Brandi Salvatore
From the mechanics to the managers and even the Men that run the shuttle, absolutely top-notch !! I have never experienced such wonderful customer service anywhere else! Tim and his staff were a pleasure to work with!! They went above and beyond to make sure my Mustang was safe again to have on the road. Thank you for a wonderful experience!
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Bobby
From the top down, Mark Winkler Sr.was unbelievably helpful. Gabe was extremely polite and helpful when ever I called or texted and Caleb in finance was so knowledgeable and made the process smooth as can be.
Thank you for everything!
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Milton “crazylegs” Ortiz
Gabe and Tim were very polite and precise on what I wanted.
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carolea caldwell
Gabe was amazing..And Caleb w all the paperwork..and a few other people that were in the mix too.thank you all for making it possible
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Gerald Cermak
Good deal & didn't waste alot of my time.
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Dave Higham
Good people with great service.
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Nicholas Colombo
Good people, good deal! Gabe was great to work with!! Thank you
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Michael mccarthy
Good service !
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Will Batista
Good services like they pick my truck up for services thanks
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Larry Barnes (Sundance)
Good to know you.
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rj anderson
Got a truck from them and it's great !! Awesome service and good people, I worked with Mario on getting my truck from them and he makes sure you leave happy. The sales people are awesome and easy to work with as well. Would recommend going there again !
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Anne Gianoni
Got me in same day, fixed my issue! Friendly professional and competent!
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richard taylor
Great 1st experience at #1 Champion Volvo. Thanks to the whole team.
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Justin Slack
Great buying process by great staff. Service is the best I’ve been to. I drive an hour and a half just to use their service and sales due to the spectacular service I receive.
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richard halloran
Great care and wonderful personnel. Got home with no problems. Thank you.
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Matthew Wagner
Great communication between between the service department and myself. They (especially Alex) was great at letting me know what was going on with my 2004 Volvo and the estimated time for when the job was going to be finished.
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brian cassidy
Great customer service
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Christopher Frits
Great customer service! Very good about keeping me updated on my vehicle.
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Kimberly Saez
Great customer service. Brett answered all my questions.
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Robert Smith
Great customer services. They were very accommodating in setting up the appointment and finished within the day.
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Ben Gunter
Great Dealership. Very easy to work with. 5/5
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Joe Tommelleo
Great experience
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kevin burke
great experience
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chuck mountain
Great experience and great staff, thanks Mike Pancurak for getting me the vehicle I was look for
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Jeff Banner
Great experience and willing to deal on a great Bronco. Thanks
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Margot Somers
Great experience purchasing an XC 60! It was a quick and easy process
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Trent Lewis
Great experience with the service department! I was in need of an urgent repair while in town visiting family and they were able to work me in same day and have my vehicle ready to go within 24 hours. Having a rental car available on site was also a huge plus for us being on vacation with kids. Thank you for all the help!
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R C
Great Experience. Thank you Champ-Ford team!
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Robert Wachob
Great group of people! Gave me a ride to Tinseltown while my car was getting inspection and picked me up when it was ready! Washed the car and reminded me I had about $60 in Ford points to use toward the bill. Best service in Erie!
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durpeyDrake _
Great help with them having a shuttle service and getting a ride from there and then back to there to pick up my vehicle!
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Kevin Brooks
Great job on my camera replacement. Professional and courteous service
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Marc Nelson
Great job on truck and outstanding customer service A+
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Nate at Ideal Sound & Vision
Great job servicing my F150 when it needs the oil changed!
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Brenda Yaple
Great job! Timely and efficient
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John Scanlon
Great people Wendy banks outstanding rep and Damon southworth great it was a pleasure dealing with them I highly recommend them👍
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James Garrity
Great people. Great service
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Ron Nestor
Great place to buy your neck mustang or your f one fifty
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LARRY FRANK
great place treat you like family
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Bobby Plyler
Great service
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Casey Osullivan
Great service
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Kenneth Fromknecht
Great service
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Timothy Mccratic
Great service
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anthony S
Great service and people
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Ted Rastetter
Great service and very good personal.
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Kirk Schneider
Great service as always.
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Mike Fickenworth
Great service Department! recommend to anyone!
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Brian Roesch aka Dj Roach
Great service fast efficient and all done with a smile thank you champion ford
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Damian Ternullo
Great service friendly, on time
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bipin shrestha
Great service mark junior you are the man my friend
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Teresa Borowy
Great service on my Escape. Very organized process, from reminding me about my appointment to walking me to my vehicle when finished.
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Richard Seib
Great service told me what I thought was wrong with truck. Got problem corrected. Would like to see a better check list when receiving a new truck. With certain things checked and verified.
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Barbara Griffith
Great service!
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John Cooney
Great service!
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Kara Bennett
Great service! Staff are very courteous and professional.
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Jerry Prokay
Great service!!
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Shawn Friel
Great service!!
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Alex Strain
Great service, very responsive, always will find the time to talk to me, and drives me to work when they are working on my truck!!!
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Flower Girl
Great service. On time. All great!
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Richard G
Great service. Bought a new vehicle from there recently from salesman named Shawn. He was very helpful and walked me through all the features my new car. I totally I recommend going to this place if you’re in the market for a new truck and or car. everyone was great including Shawn. When you go to look at a new vehicle at Champion Ford ask for Shawn he’s very helpful and knowledgeable about any vehicle on the lot. I love my new car! Go here first when looking to purchase a new or used vehicle. You’ll be glad you did!
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Carrie “Carrie On My Wayward Son” Miller
Great shopping and delivery experience. Trevor helped us with the order so we got exactly what we wanted, and guided us seamlessly through financing and explaining the new features.
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H Specht
Great staff and outstanding prices!
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Brandon Bochicchio
Great staff and service!
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Tracy DiBrino
Great staff, Cody was terrific and took care of my recall along with the oil change.
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Nicole Moffatt
Had a great experience with Brian and his team as they troubleshot my fusion and found the cause to leaking coolant and bad gas mileage. They worked well with my warranty company and got me what was needed. Always pleasant to work with!
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Elizabeth Pier
Had a great experience with champion ford of Erie. Gabe Collazo helped me find and purchase exactly what I was looking for! They paid off my old explorer and got me into a newer one!
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Donnell Brown
Had a great experience with your company
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Brian Chernicky
Had an Outstanding experience working with Clyde and Rich. Highly recommended for your next new Ford Truck.
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Craig Scalise
Had my 2011 ,189,000 mile Volvo serviced! Been driving since I was 16 and now in my 70's. Champion Ford/Volvo is one of the classic Car Dealers, extremely efficient service ,huge lounge area and really great people, people you can relate to, my mechanic explained everything to me ,it was a great experience. Alex the service manager makes everyone feel important ! If your driving a Ford or a Volvo, take to Champion, you'll save money and get the service done correctly !
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Greg Palmer
Had Oil Change and tire rotation. All was good. Professional and courteous staff.
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Dempsy Arrington
Had the works done. I was given good advice about how to keep my car maintained
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K G
Hands-on staff and excellent service. Had my vehicle back in the same day.
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Jaime Garcia
Highly professional service
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Taylor Stewart
Huge thanks to Trevor for all his help with buying my first car!
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Valerie Boylan
I would refer anyone to Champion Ford, the service is good, friendly workers, they give updates on what service is needed and it's done in a timely matter.
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Kristin Rose
I always have had good experiences working with Champion!
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Janet
I am 87 years old was treated very nicely I have nothing but good to say for the people there
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Lisa Brown
I am so grateful for this dealership! I had an emergency-like situation and they were so kind to get me in and take care of the problem. The staff is always very kind and transparent regarding the total cost as well as giving you a text on the progress of your vehicle. This is a great place!
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Ronald Grella
I am so happy, and extremely satisfied with the work you did on my Volvo. I could not be happier. I am greatly appreciated for the professionalism that your highly trained mechanics performed on my Volvo. Also thank you to all your service advisors for being very knowledgeable in there field of work they do, and for showing so much courtesy, and for the deep respect showed to all the customers to. Thank You & Have A Wonderful & Blessed Day
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Rebecka K Johnson
I am very happy with my purchase of a Ford Titanium Escape. Cliff Smithey was very helpful. He found a vehicle that had all the features I was looking for and let me test drive it. I really enjoyed the ride. Then financing helped me get a loan and a good deal. Very happy.
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Jennifer Doss
I am very pleased with Champion Ford's quick and efficient response to my car issue. My car was towed there in the morning and I drove it home that night! The staff was friendly and knowledgeable. I highly recommend Champion Ford for any service needs.
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Sherrill Yaple
I am very very satisfied at Champion Ford sales Inc. I have never had a bad experience there when I bought my bronco they were exceptionally courteous and helpful. Got me the best rate on my new bronco and Thursday, October 5. I had my car in to get it, inspected and Ronald came out and he said you know you’re close to an oil change and tire rotation. Do you want me to do that now and I said yes, he he was so so nice I can’t tell you how helpful and courteous the whole staff is but Ronald is an exceptional employee. He helped me all the way through step-by-step. Appreciate appreciate their courteous service. It’s nice to finally find a business that treats. Their customer first and is very polite doing it. Thank you Ronald for your service.
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Jay Washburn
I appreciated the shuttle service.
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Mike Pancurak
I bought a lot of cars in my lifetime and I have to admit this as been the best experience I have ever had. Thanks Mike and the Caleb!
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question mark
I bought a new Transit Wagon and I am extremely pleased with the price of the vehicle and the attention to my needs. I want to thank Scott, Mark and everyone at Champion Ford Erie for making it a SMOOTH buying experience.
Dec. 2021 service: good price and good work but 2 1/2 hours for oil/filter change and state inspection was a bit long.
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Jason Kuilman
I brought my car in for service, and was a great experience. Everyone in the service department was friendly and happy to help.
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Claudine Thiem
I called the Service Dept right before I was scheduled to meet with the Sales Dept to see if they could squeeze me in to rotate my tires. Not only did Service take care of my tires, but I was also able to secure a used car for my daughter. Multi-tasking at its best! Shout out to Butch and Scott!
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Stacy Crynock
I had a great experience buying my Volvo at Champion Ford. My salesman, Brett, was very knowledgeable, helpful and patient with my questions.
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Pat Tucker
I had a very wonderful experience at this Volvo dealership. They answered all my questions - got me the best deal and explained all the accessories easy to understand. Recommend them highly.
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Haley Lucas
I had an electrical issue with my Ford Bronco, and Champion's service department got me right in. They were quick to identify the issue so I could drive my car the same day. Great and professional customer service!
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Melody Adams
I had an excellent experience, would recommend Champion Ford of Erie. Thank you Brett Perry I love my new Ford Escape 😊
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DENNIS BANDECCA
I had service done at Champion Ford on my 2020 Ford Mustang and as always did a great job. I know I'll get a professional job done.
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Blanche Trainor
I had the pleasure of meeting your sales lady Wendy what a wonderful sales lady she is she really cares about her job and also cares about trying to make great deals for her customers is willing to do anything she can to help I would like to thank her for the help she gave me
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Chris Ehrman
I have bought several vehicles - ok more than 5 - from Champion Ford for our flower shop. They make the process easy with low pressure. Scott updates me from time to time to let me know of good opportunities. He and Champion are the best.
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Lyndsay
I have never had a better experience buying a car. Everyone was so kind and helpful. I was not a local customer so the majority of the process was through email which was done in a very timely manner. When we were able to pick up the Bronco they made the reveal very fun for our kids…and myself. We felt like old friends or family. Highly recommend and will definitely consider driving the 4 hours to buy a vehicle from here again! Thank you Michael, Mark, Scott, and Caleb!
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Julie Maloney
I have never had a better experience when purchasing a vehicle!
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Joe Mcgill
I have purchased about 5 cars from champion Ford since 2012. I always take my cars to my personal mechanic of 30 years. Recently he was looking at my Escape and thought several items were still under warranty. I took the car to Champion Ford and Butch in customer service was great to deal with. Down to earth explanation through the entire process. I like dealing with Champion Ford the buying process is easy, but this is the first time I required customer service and Butch made the experience less stressful. I don't think we give enough recognition to customer service when we need it the most
Kind Regards
Joe M
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George Stratton
I highly recommend Champion Ford for all you're vehicle needs. In this crazy world where new cars are nearly impossible to ger Scott , and his team worked hard and got me the truck I wanted. I tried working with two other dealerships before this one with no results. These guys truly are Champions. Thank You
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Yvonne Comstock
I highly recommend this dealership for all your needs!
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Captured Smile
I just wanted to let everyone know that this dealership is a very fair very nice place. I worked with a Sales Reps His name was Trevor he offered me great deals and was very knowledgeable so if you plan on heading into this dealership I’d recommend asking for him!
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Brandon Ramey
I know the color of my old truck is brown so I figured it would hide all of the rust, the offer for trade insulted my mistress so she got mad and clipped a plant to take home. All worked out in the end, kept the rust truck and got my new truck. Everyone is very nice... think they're special...
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Jessica Bellamy
I love renting from this place. Mark is very nice.
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Nollie Lofton
I purchased a 2020 volvo t60. I had the best experience with the sale person Brett. He was accommodating and helpful explaining the options on the vehicle. Also so patient with me and the many questions that I had. He supported me with test driving two vehicles. So pleased with the help and knowledge of the car I selected. Thanks Brett, I am so happy with my car.🙂
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Amy Goodpaster
I purchased my Volvo here & have had excellent service since. I request a loaner while getting services & they are able ti accommodate an after work pick up & drop off.
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Tony Behm
I received concierge level of care. Very nice dealing with one person who coordinated the entire interaction to get my truck serviced.
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Victoria Louise
I recently got a 2024 Bronco as well as my boyfriend. We initially started to talk to Mark whom then introduced us to Cory. Cory made us feel right at home and didn’t make us feel any type of way when we were asking questions or had any type of concerns. Mark was awesome and worked so hard to get us the numbers we were comfortable with and ended up getting us a deal! Caleb in financing was most definitely patient with myself and boyfriend. That guy knows his numbers. At the end of everything we walked out with 2 brand new cars and smiles on our face. ( even though we closed the business down 2 days in a row). There were obviously some hiccups along the way which happens but all in all very happy! P.S. If you happen to talk to a Justin through texting , he’s real and not A.I. ( also very nice!)
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Justin Orem
I recently had the pleasure of getting my car serviced at Champion Ford, and I am beyond impressed with the exceptional service I received. From the moment I walked in, I was greeted with friendly smiles and a warm welcome. The staff was incredibly knowledgeable and took the time to explain every detail of the service my car needed.
The facility was clean, modern, and comfortable, making my wait time pleasant. The technicians worked efficiently and effectively, ensuring my car was in perfect condition. They even went the extra mile to provide a thorough inspection report and helpful maintenance tips.
What truly stood out was their commitment to customer satisfaction. They were transparent about costs and provided honest recommendations without any pressure. The entire experience was smooth and hassle-free, leaving me confident in the quality of their work.
Champion Ford has earned my trust and loyalty. I highly recommend their service department to anyone in need of reliable and top-notch car care. Five stars well deserved
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James Boniger
I recently purchased a new Mustang at Champion Ford and had a great experience. Brett Perry was my sales consultant and he was terrific to work with. He was knowledgeable about the car and our conversation about the deal and my trade in was straight forward. I highly recommend Brett to anyone looking for a vehicle. Tim Britton in finance was also very easy to deal with; he gives you options to choose from without pressure. It's the second time that I've worked with Tim on a car purchase and it was a great experience both times.
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ryan m
I recently visited Champion for an oil change, inspection, and recall on my truck. I was extremely impressed with the level of service I received from the dealership’s service department. The staff was friendly, knowledgeable, and efficient. They took the time to explain the work that needed to be done and answered all of my questions. The waiting area was clean and comfortable, and the work was completed in a timely manner. I would highly recommend Champion to anyone in need of automotive service. Thank you for a great experience!
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Tamera leidolf
I recommend Champion Ford in Erie, PA to everyone. They treat all customers like royalty. It’s a pleasure doing business with the dealership!
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Mohamed Alkhalil
I thank you for the good treatment, the accuracy of the work, and the reasonable prices. They have highly qualified employees. Thank you all
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Barry Miller
I want to thank Mike Pancurak and the staff of Champion Ford for helping me with my new vehicle purchase they were very welcoming and professional from start to finish. I love my new Truck….
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Scott Burk
I wanted to take a moment to sincerely thank Mike,Mark and the rest of the team for making my experience of purchasing my new F-250 Lariat an enjoyable one.
From the first time I stepped on the lot to driving off of the lot today I was treated very well. Mike went above and beyond to make my dream a reality and he was the reason why I chose Champion Ford as my dealership of choice.
I look forward to many years of being a member of the family with all of my servicing needs.
Thank you again to Mike,Mark and everyone else for making my dream come true.
Sincerely,
Scott Burk
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Laurie Urraro
I was extremely pleased with the recent service I received at Champion Ford in Erie, PA. Having been quoted over $2,000 at another garage for a very lengthy and involved repair job, I was very happy to find out that, not only did I not have a serious automotive issue but also Champion Ford was so generous that they did not even charge me for the visit! They ran a pressure test on the car and did not charge me for that either. This is the first non-recall appointment that I have made for a concern that I have done and I greatly appreciate the excellent care I received. I shall absolutely utilize Champion Ford again in the future for car repair needs!
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Ann Hoover
I was having air conditioning trouble and my regular mechanic couldn't recharge and flush it. He suggested edinboro Ford and ask for Brian, which I did. Brian was helpful and pleasant, and just as he was saying they could do the work but not till next week, the tech Brandon walked by and said he had some time now and he'd be glad to do it. An hour later I was out the door with a great running AC. These are great guys!
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Patricia Azevedo
I was kept informed while I waited. Employees were polite and responsive.
I found the price abit high. They provide variety of refreshments and comfortable waiting area
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Victor Witowski
I was looking for a new truck and I talked with Scott Arrowsmith on several previous occasions. He is very nice to deal with. When I saw the truck I wanted, Scott was not working but after a call, he connected me with Wendy Banks. She explained the truck, gave me the keys for a test ride, and made the vehicle buying experience great. I now have a new truck. Thank you Scott and Wendy.
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Sharon Heidecker
I was not actively shopping for a vehicle that day, but was there with my husband for an oil change on his ranger. I started looking around and Mike offered to show me some Bronco Sports. He was very friendly and not pushy at all. I ended up test driving a Bronco and fell in love with it! We ended up returning the next day and actually took a step up from the Big Bend to the Outer Banks. Everyone was so friendly and helpful. It was a great experience. I got a great deal and have faith in the Champion Ford team!
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Kevin Leuschen
I was not happy that a denote went but the Dealership was great to work with in regards to the repair.
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M Smith
I was pleased with how helpful Trevor was and how easy he made the process of buying a car. Thank you so much!!
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Margaret Wisinski
I was so impressed with the entire team at Champion Ford. They were enthusiastic, professional, kind and made my day easier. Ive been a customer for 10 years and always have gotten the same fantastic service. Butch and Michele have always given me the best service and given me any special prices or discounts available. The service team got my car fixed and finished in one day. Also Alex saw a few things that were minor repairs, like a bad battery, and I would not have know that until the car broke down. I’m grateful for all the team members that continue to care for my car and me. Thank you for choosing these competent caring employees.
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Joseph A Rumberger
I was very happy with Mario. Who is the sales man who took care of me he knows his product and what he promised I believe he delivered
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Michele Kalivoda
I was very impressed with the technician that took care of me from the start till my car was finished his name was BUTCH
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Jacob Baum
I was very pleased with the service and was impressed with the responses I got from everyone at the dealership. I was not judged on my age and everyone was willing to work with me to find the vehicle that best fit my needs.
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Skyler Patefield
I went in for an oil change, and the technician had vehicle in and out in a very timely manner, which is always appreciated.
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Cheryl LaBenne
I went in with auto emergency and service took me in without appointment and got car diagnosed the same day. They took car of all the details with my extended warranty and with the rental car. Thankfully the extended warranty covered most of a major repair. When they ran into delays with the warranty company and then getting parts during holiday (4th of July), they applied coupons to keep me in my rental car five days longer for free. Alex was my technician in service and he kept me in the loop every step of the way. I will definitely use the service department again.
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Devyn Wozniak
I went to monro first and won't do that again. I didnt trust what they said so i took it to Ford in edinboro and i was right. I saved $600 taking it to Ford. Moro was just trying to get extra money from me. I will be going to Ford from now on.
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Rebecca Saxton
I would highly recommend Champion Ford Edinboro for service. Brian took care of contacting the warranty company. My vehicle was repaired and I am so pleased with the service I received
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James Spoden
If you want to be guaranteed that everything will be done perfectly and correctly, then take it here. It may be a little pricier, but it's also worth it. You get what you pay for and i love knowing i just got quality upgrades. P.s. top notch professionalism.
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Kathy Hamilton
If you're in the market for a truck, this is the place to go. They're easy to work with and always have a good selection. They're deals are always better than the other guys.
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Charles Coleman
In at appointed time & serviced in a prompt manner after which I was notified car was finished.
I've heard a lot about dealerships showing customers a complimentary video of each service they do on your vehicle...food for thought
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Miles Szkoda
Incredibly efficient, friendly, quick, and amazing service.
I was in today to purchase out my lease. I've heard the process can be annoying, but Tim Britton in finance made the whole thing so simple and fast.
I was in-and-out in less than 20 minutes.
Everything was explained perfectly, super seamless, and he even made sure to come out with me to find my car that was being serviced and had been completed.
I can't say enough good things about my experience here today. Amazing!
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Mike & Marie Miller
It appears they have done a fine job of finding and sealing our windshield leak. Very happy with their shuttle service also. Will continue to use the dealership as needed!
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paul berry
It was a great experience. I was treated with respect.Clyde A Downes was polite and very helpful .
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Tonya Ravnell-Kinnard
It was wonderful. I appreciate their professionalism and I felt well taken care of.
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Petro Parfenyuk
Ivan did amazing work 👏
Champion Ford is the best.
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Gregory Martin
I've always had good experiences with Champion Ford and this repair was no different. When I was in a fix with my ignition switch assembly not working, Champion came thru and got the job done for us, and even took the time to make note of pending service issues that needed our immediate attention!
Michelle, you've always ❤️ been an awesome service advisor, and, you didn't disappoint or let us down!!!
I truly appreciate and trust you and the service staff of Champion Ford 🏆
Gregory E Martin
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Ron Hunt
I've always trusted Champion to work on my vehicle. I've never gotten any run around with them. Only done the work I've asked to have done.
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Claire Marie
I've been a Volvo owner for years, and the service I receive at Champion Ford Volvo exceeds anything I've experienced anywhere else. Tim Peyton, the Volvo service manager, clearly puts the needs of the customer first. He does whatever is necessary to accommodate customers. Many times I've needed something last minute before a trip, and Tim has rearranged things to make sure I get the service I needed ASAP. Tim is also aware of my issues with driving in snow, and he makes sure there is always an all wheel drive vehicle available to me (free of charge) if I need a loaner. More than once Tim has gone to bat on my behalf with the Volvo reps to solve any issues that have cropped up. He is always concerned with obtaining the best service for the lowest price possible.
Bram Hower, the dedicated Volvo mechanic is the best mechanic I've ever worked with. He always stops by Tim's office to hear my problems directly from me; he is always willing to take a test drive with me if I think there's a problem; he's bright and extremely communicative and clearly is an expert in all things Volvo.
I really cannot say enough about this dealership and more specifically the Tim/Bram team. I have complete faith in them and will continue to be a loyal Champion Ford Volvo customer as long as they are here.
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David Haft
I've been coming to Champion Ford for over 18 years with my Mustangs.
I deal with Butch most times. Always very satisfied with the Service and Friendliness!!!
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Emily Docter
I've leased my past 2 Escapes from Champion. They always answer all my questions and make sure I'm leaving with the best car for me for the best value. Very much looking forward to working with Trevor on my next one!
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Ashley Crawford
Just bought a Bronco and had a great experience. Brett was my sales consultant and he was so helpful. He showed me all kinds of options and was very knowledgeable explaining the different cars and their features. He made the purchasing process super easy to and explained everything. Tim in the finance department did a great job too. Would definitely recommend to anyone!
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James Shumake
Just bought two company vehicles from Champion Ford Erie. The whole process was easy, and the people were friendly and professional. We will be buying all of our company vehicles here from now on.
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William Kaufmann
knowledgeable, trustful, helpful, reliable, courteous, and friendly staff.
earning points and gift cards through service and purchases of other items is another great plus. they'll never leave you stranded or wonder what to do. they have answers and solutions for everything. why go anywhere else?
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Wolfgang Renner
Kudos to Rick Strumila. I got a large diameter puncture near Cincinnati on my drive up Friday to visit relatives near Corry. Learned from a tire shop that it was unrepairable. I was under some stress because I didn’t want to drive home 650 miles on the spare and couldn’t get any firm info. Champion was able to get me in Monday. Rick was diligent about checking everything pertaining to the tire and made my wife and I feel comfortable. He also suggested and arranged a shuttle to Millcreek Mall to make the wait more comfortable. You don’t know what you’re going to get going to an unfamiliar dealer far from home but Rick did good by us. Thank you.
I entered the tire purchase into my service history in the Carfax app and added a review so hope that helps.
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Justin Upperman
love everything about this place
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James Cory Chaffee
Love it!!!
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Kelly Matalino
Love love love our new truck.
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Deb
Mario and the finance team were very helpful and great to work with. Highly recommend them.
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Julie Terwilliger
Mario and the rest of the staff made buying our new car an enjoyable experience! This is our second car purchased at Champion from Mario and we will definitely be returning to purchase a new truck from him as well!
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Lloyd Gardner
Mario is “The Best” salesperson I’ve ever met. He made me and my girlfriend feel as though we were his ultimate priority. His actions made me a lifelong customer and friend. I don’t say this lightly, I’m very particular in who I allow in my life and he made it an easy decision to include him in that.
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Mike Moore
Mario is an excellent representative for this dealership. He was quick to call me when another truck came in that matched the one I had on hold. In addition he was very candid and forthright, which is great to see in an industry that is not often know to have that. I would definitely reach out to Mario again when I purchase my next vehicle. Champion Ford/Volvo has been a great dealership to work with from purchase through maintaining our vehicles!
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Emily Mikowski
Mario is the easiest person to work with when buying a car. He is honest and cares about quality all while trying to get you the best price. I will never go to anyone else!
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Tanisha King
Mario was so helpful and knew exactly what size vehicle I wanted before I even got there thank you
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Rashaw McClure
Melanie smith is amazing
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Steve Osiecki
Melanie was awesome! Walked me through the process and to the customer lounge which was great as well. Work was completed quickly, and thoroughly. Definitely will go back when service needed! Thanks for a great experience!!!
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Julie Black
Michael and Brian are so nice! Brian took time to explain everything in my new Ranger.
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Ted Bogdan
Michelle at the service desk was friendly and very helpful
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Janet Zegarelli
Michelle took such good care to keep me informed and recommended a couple replacements to keep me safe. I’m very happy with the service provided at Champion.
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Carrie Hiner
Michelle was especially helpful in ensuring I had a loaner vehicle when they uncovered extra time was needed with my XC40. Excellent service.
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Jeff Goldsmith
Mike Pansurak was awesome, very attentive and listened to what I had to say.
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Sandra Rodgers
More expensive than Meadville Mccandles Ford but still good work and they were able to fit me in the same day I called
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Brook Phinney
My car was evaluated at another dealership several times without a diagnosis. Champion Ford in Edinboro got my car in immediately and assessed and identified the problem right away. Brian, Mark and Bill were very friendly, listened to my concerns and provided top notch communication through the process. I would highly recommend Ford in Edinboro for any of your service needs! You'll have a great day at Champion Ford (Edinboro)!
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Emily Docter
My check engine light came on and I had no answer as to why. I typically go to the Champion Volvo dealer, but they didn't have any openings till mid-May. Edinboro was able to get me in the following week! Brian at the intake desk was super helpful and answered all my questions. Thanks again! Will definitely be using Edinboro moving forward!
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Donna Doolittle
My experience at Champion Ford was one of great customer service.. I was contacted by my service person telling me that I could contact them at any time to ask about how my repair was going. I found this to be a great personal touch. My car is running smoothly and quietly now. thank you !!
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Patrick Nenno
My only issue was the Warranty Company did not cooperate and it seemed like Champion did not champion my cause.
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Daniel J Preston
My overall experience was great! Everyone was very helpful and a pleasure to deal with… Special thanks to Trevor Johnson who made my experience so great!… Thanks so much Trevor!
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Charlotte Berringer
My purchase experience with the 2 year old Ford Escape purchase that I recently made at Champion Ford in Erie PA went very smoothly. The salesman was polite and professional. He explained the various aspects of the types of vehicle that I was looking for and showed all the current options at that time for purchase that fit that criteria and were in my financing range. Once I made my decision on the vehicle that I was interested in, the finance personnel were also very thorough in their explanation of the process and option to purchase or not purchase a service agreement. The salesman also took the time to orient me to the various functions of the vehicle including safety measures, the sound system and multiple other options that the vehicle has available. I highly recommend Champion Ford to anyone looking to purchase a new or used vehicle.
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Jude Ward
My salesman Mike was a wonderful person to work with purchasing my new Bronco Sport. He was especially helpful in working with me to get the exact vehicle to fit my needs. He answered all my questions and was available if I phoned him with any additional questions. I also had a great experience with Tim in finance. Both gentlemen were helpful and kind throughout the purchase of my new vehicle. Thank you both. Thank YOU Campion Ford.
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fred roach
My Service advisor Melanie Smith was Great
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Jax Francis
My wife and I had an amazing car buying experience thanks to Mario, Caleb, and Tim. These guys are phenomenal. I highly recommend doing business with Champion Ford to handle all your car buying needs.
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andrea dinardo
My wife Andrea, and I had a great experience, with Trever Johnson, he told us, everything- about the car we wished for, in the car of interest. Came back after a few days, thinking, of or options, and made our purchase,
Thanks Again
John. and Andrea DiNardo
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Jeremy Steadman
No complaints whatsoever, everything was as ordered, and Philip was on point. I love my bronco
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Ruth Blackman
Oil Change was completed in a timely manner.
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Joseph Johnson
On time valet service, all work excellent as promised. Top notched dealership.
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scott bedwell
Once again excellent experience with service department, they were professional, courteous, prompt, and expertise is exceptional. Micheal is a delight, she is outstanding as the Volvo concierge.
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Glenn Rankin
Our experience at Champion has been top level at each an every time we have had a reason to go. Another recent visit resulted in a service need that had to be scheduled several weeks out and the team actually recommended calling a different provider that might be able to get me in sooner. Well done Champion.
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Kelly Buck
Our experience from start to finish with Champion Ford was exceptional. I had been eyeing up a Ford Bronco Outer Banks Area 51 color for just about a year but couldn’t find one locally. I kept holding out! This past Friday night I saw the Champion Ford commercial around 10pm & decided to jump on the website to check out the inventory. There it was! My baby blue Bronco that I wanted. On Saturday morning I sent a message via chat on the website that I wanted to meet with Mark or Markie at the advice of my friend Ali. The person on the chat messaged me immediately & said someone would reach out to me. Shortly later I received a text from Mike aka “Eddie” and then a call. Eddie clarified what I was looking for and shared that Mark or Markie were not available but he’d connect me with someone else if I didn’t mind. At 2pm on Saturday we met Eddie and he introduced us to Mario Nicolia. Super friendly guy from the start. Not pushy at all! My husband, Mario and I took a test drive and chatted briefly about the features, etc. No need to “sell” me as I knew this was what I wanted. The dealership was closing at 3pm so we agreed to come back on Monday to sign papers and pickup the Bronco. As we were waiting for Mario, Mark introduced himself and we chatted about how my friend, Ali, couldn’t say enough about Champion. The F & I guy, Tim, was very professional as well and NOT pushy about selling us an extended warranty. We did decide to buy the Resistall 3 way pkg to protect the paint and undercarriage! A must in Erie, PA! Mario spent time with us programming the Ford app and in showing us the features one last time. Even took my pic with my new Bronco! Mario was very gracious and truly a professional. We will for sure refer our friends and family to Champion & to Mario! So happy with our Champion Ford experience!
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Meredith Graham
Our road trip to Chicago was saved by Matt, service guy extraordinare and service manager, Tim. They kindly helped our family (and we had our puppy with us too!) get our Volvo back on the road and I'm very grateful.
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David Minarik
Our salesman Kyle Trexler was the number one reason we purchased our car here. His honesty and overall kindness are things the whole world needs more of!
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Lisa Monahan
Our salesman, Scott Arrowsmith provided outstanding client service during the entire process of purchasing our new truck. He was always available to answer questions and continues to provide support post sale. Highly recommend.
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Greg Kuykendall
Outstanding customer service and excellent people. If you're looking for a new vehicle definitely reach out to Champion Ford Edinboro and ask for Jerry.
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Gerald Clark
Outstanding experience at Champion Ford Volvo. I highly recommend them to anyone looking for superior customer service.
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Kahyla Collazo
Outstanding experience! Fair prices and excellent customer service! Sales person very knowledgeable and his appearance was stunning! Every sales associate at Champion Ford deserves a huge salary raise for their efforts that go above and beyond!!! Well done!
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Dick Halloran
Outstanding help. My check engine light came on when visiting our grandkids. Champion resolved the issue immediately.
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Douglas Reichert
Parts department very good and fast
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Omar Kijauskas
Paul was an exceptional salesman that my wife and I could relate to. He made sure any issues we had were resolved ASAP. Tim in finance did a great job making sure we got the best deal with our credit score. He even lowered the price by a few hounded to get us a better rate. Thanks a lot guys keep up the good work!!
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Louis Ong
People at service department are very nice. Repair went smoothly, plus they give you 2 years warranty.
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Timothy Zlotnicki
Phil from Champion Ford has been great as a mobile tech, coming out to the house a few times now to do recall fixes. This has made it super convenient for me!
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JD Turner
Picked a vehicle up for transport. Everyone was nice and helpful.
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Dena Carlson
Pleasant attendant. Took care of the problem and I feel confident driving to Florida next month.
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lilly weed
Pleasant environment without high pressure selling techniques. Financial Caleb was helpful in getting me the best financial options. Paul the salesman was honest and explained my new vehicle options. I recommend Champion ford to anyone looking for a new vehicle.
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Linda Stevick
Professional, friendly and quick service. Melanie at Champion Ford was super-friendly and accommodating. My tech was nice, prompt and everyone did a great job.
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Maranda Reigel
Professional. Helpful. But dang it why do vehicles have to be so expensive!
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Aaron Holdcraft
Quick and easy. Great customer service!
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Christopher Hise
Quick and easy. Simple repair. ,Repair tech was punctual, knowledgeable and polite.
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Ronda Wolff
Quick and staff very friendly
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Peter Genco
Quick Lane is always excellent! I really appreciate everyone!
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Robert Irish
Quick professional service. Staff was very accommodating to my grandson. Gave him a tour of the service department which he thought was the greatest.
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Daniel Maynard
Quick service. Friendly staff. Answered all my questions. Automobile problem appears to be corrected.
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Matthew Rickloff
Quick, efficient and transparent.
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Gary Matson
Quick, friendly and very helpful (Michelle?). This is now my go to for my Volvo after moving to the area.
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Desire Baird
Really Have to Commend this business operation! My older car has been in other states, many other service shops. This one is Good. I trust them very much! Fixed a hard to fix, car of mine! No one else ever could, but very Honest about my car problems and cost. They towed me not only home and back, but to dmv! To fix my new state details. Could not ask for more. Car's life extensions, when possible, repaired, and when not, they will tell you. All personnel awesome in Service dept, Cody, reception, others, and management wonderful!
They Got This! Good place!
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Sharon Roemer
Received a timely appointment for state inspection, oil change and tire rotation. Champion Ford provided a shuttle service both ways while they worked on the vehicle which was prompt and the drivers were most friendly. The auto was completed as estimated. Everything was excellent and would recommend this establishment. Thanks to the service manager and staff.
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Scott Doolittle
Recently I visited Champion Ford in Erie for a routine service appointment on my new Bronco. They were quick to get me in , listened to my concerns and had me on my way in no time. It was refreshing to have a company do such a fantastic job. I will highly recommend them to anyone who needs quality service work done and done on time and completely affordable prices.
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Todd Eaglen
Recently purchased a vehicle from Champion Ford (Edinboro), But what stood out for me after the purchase, was the after sale customer service. My sales guy, Brian Roesch was on point with getting my vehicle squared away after some minor issues. They didn’t waiver in getting my vehicle fixed. From the manager, Rich Carson to Brian, to the service department all were the best I’ve dealt with by far.
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Gregory Nofsker
Requested service preformed in a prompt and professional manner and at a reasonable price.
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Peggy Moore
Rick in the service department was exceptional and exceeded my expectations. I highly recommend Champion Ford and especially the service department.
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David Chadwell sr
Rick was great to work with A+ for him. Air conditioner replaced and working great A+++ service
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Chuck H
Routine inspection appointment resulted in failed brakes all around. All work was completed at the same visit saving me an extra trip and inconvenience. Good job Champion Service.
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Mike Krause
Sales and service always treat you right and do their best to take care of your needs and wants!
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Gail Rockett
Sales Rep. Brian Roesch is absolutely amazing...NEVER accept NO for a final answer...see him first...because it most certainly worked for me...tell him Gail Rockett you. 😊
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Tom Mawhinney
Salesman and supervisor were knowledgeable and answered all of my questions. Sales manager was professional and completed the price negotiation. Business manager was also professional and completed the final sale accurately and promptly. Salesman completed the final vehicle turnover. I would recommend this dealer.
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BJ Hickey
Salesperson Brett Perry, has been my “go to” guy for three Ford Explorers. He’s friendly and not overbearing. He has in-depth knowledge of his product lines and works around any obstacles that might come up.
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Lauren Weston
Saved on a Saturday! We live in South Carolina and our children attend a summer camp in the area each summer. Just after picking up the kids, a part that aids the radiator failed and our vehicle began to overheat, making it impossible to drive. Champion service center was recommended to us. I thought, no way are they going to get us in last minute on a Saturday. I used the text service provided on their website and immediately received a personal call from the head of their service department. We brought the vehicle to Champion and the vehicle was under diagnostic within 15 minutes. It was determined that the part that had failed was unavailable - but no problem, they just fabricated a better one on the spot!! All completed within the time it took us to enjoy breakfast in town. Absolutely unbelievable! We've been back on the road for days with smooth sailing. Incredible service, patient in explaining things to me and providing me with options. I know more about radiator parts then I ever thought I would and had a completely stress free morning and drive home. Thank you Champion!!
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Joe Weunski
Scott Arrowsmith is a fantastic sales representative. As usual, he went way above and beyond for me. He is professional, thorough and attentive to every detail.
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Shannon Gilchrist
Scott Arrowsmith is the best! Highly recommend him and Champion Ford!!!!
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Mary Donhoff
Scott is an outstanding sales rep. He made me feel comfortable throughout the transaction to choose what was right for me. I thought the offer was completely fair. I was in and out quickly due to Scott's effort, going above and beyond to solve any obstacles that arose (I had an out of state transaction that was not straightforward). Strongly recommend if you want to be treated well as a Customer.
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Henry Mole
Second Volvo purchased at Erie Volvo. Smooth transaction handled efficiently and professionally.
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Kris Lemmon
See Clyde Downes. Straight shooter. Easy to deal with. No BS.
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David Ritchey
Seems like a decent place so far. Let's see after it's been a while but so far so good
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Gregory Vrabel
Service above and beyond what you would ever expect!!!!!!
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Scott Ambrose
Service came through for me, with the help of the employee Rick!
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Jessica Schriner
Service Manager is great. Very professional and knowledgeable.
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Charles McCreadie
Service provided in a timely fashion and service people were friendly and helpful. Michelle does a nice job.
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david maille
Service rep was very courteous and reported concerns about tires, inspection, etc. (I already had appointments for this Tuesday at my local service facility to address the issues. ) Warranty work was being completed.
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Chuck Lytle
Service was excellent
Eric the mechanic was great
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chris horton
Service was fast and completed well customer service was excellent how ever I will be heading back tomorrow to pick up my wheel lug lock that was not replaced to my glove box hopefully they still have it
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Ben Detter
Service was fast and good quality. They keep you well informed and don't make you feel pressured to necessarily get the work done right then and there.
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Allen Parker
Service was quick and easy. Staff were friendly and knowledgeable.
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Luke VanTassel
Smooth transaction as always and always willing to do anything to make the customer happy
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Mike Michaelson
So far so good
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Randy Nye
So I show up at 12:30 for a 1:00 oil change appointment, they promptly took my vehicle back for this service.
The route I was given for a synthetic change was $78, as the clerk is filling out the order he mumbles something very quickly about additional fees & I said, "wait what?" He explains that my truck takes 7 qts. not 5 and there's an additional fee. Ok..... here's my irritation with this. They know full well how much oil is required in an f-150 with my motor size, "I bought it there, they contacted me." Don't wait until my trucks in the back and then throw it in there like one of those fast subliminal messages.
I guess my displeasure must have effected the service preformance because it took 2 hrs & 15 minutes for an oil change!!! Gotta say, I like this truck a lot, but that's the last oil change I think I'll get at Champion. I do need to mention in fairness, they comped my fee but still 245 minutes...
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Ryan Sands
Solid team, honest and fair dealing. Thanks!
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David B Kacprowicz
Staff at Champion Ford Erie was gracious, friendly, & made you fell like your were a part of their family.
Our sales person, Brett Perry, was extremely helpful, requested to know what were the criteria for the vehicle being searched for, and was very effective at meeting our criteria. Brett spent his time with me, making me 'his priority' until we had researched & located a vehicle that meet the majority of our specifications. He was extremely knowledgeable when we began to investigate the 2023 F150 Hybrid. No matter what we were discussing, he had correct & informative knowledge regarding all aspects of the vehicle.
Scott Doolittle was also very helpful during our 1st meeting. Again, Scott too was very cordial, making us feel like we've been with Champion Ford for a long time.
We were introduced to the Service manager, &, the parts manager. Both Jason & Kathy were very cordial & welcoming. We look forward to working with both of them in the future.
Finally, it's time to close on the vehicle. Brett again was extremely helpful. We were introduced to Caleb Burlingame in the Finance Department. Caleb was very low keyed, not trying to push/sell me anything that we were not interested. He was very detailed regarding every document necessary to complete the sale of the vehicle from Champion Ford to me.
In summary, the three people that I was introduced to were some of the best people I've had the pleasure not only to meet, but to work with in procuring a vehicle.
Hats off to Brett Perry, Scott Doolittle, & Caleb Burlingame in their respective positions in the handling of the sale of the 2023 F150 Hybrid to me. Thank you all!
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Tabatha Nelson
Staff is always friendly and informative about the service needed and completed.
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Alyssa Popham
Staff is always super friendly and helpful! My appointments are always fast and to the point.
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Judy Zilhaver
Staff very helpful, friendly!!
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Kayley Sider
Staff was nice and helpful!
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joy masi malena
Such ease. They are very prompt and professional; always!
Thank you.
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Janet Pokrywiecki
Such good care for a great customer service experience! Very friendly and great service! I highly recommend them.
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Wes Williams
Super fast service and very friendly advisors! A+++++++++++++++++++++++++++++++++
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BESTREAD 1
Super friendly, professional and saved me money.
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Mackenzie Freeze
Super quick service. They’re open at 7:30 am on Saturdays for oil changes which is amazing. Great waiting area with free coffee and other drinks. They also tested my battery which was a really nice touch as I drive 700 miles per week!
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Amanda Lasky
Super service on fixing a recall
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Albert Alby
Thank you to everyone in the parts department always taking care of my Volvo parts needs and standing behind the brand. You're the real MVPs 🏆
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Jessica Straub
Thank you Trevor for your patience and making sure I got just what I was asking for!! :)
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Rick Hinman
Thanks for coming to my house to do the recall work on my truck. Right on time and very friendly worker.
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Shawn Snyder
The absolute best truck buying experience ever. Stop in and ask for Michael Pancurak. Fair, professional, & will work with you. Thanks again Mike!
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Mark Kukla
The best! Thank you to Tim Britton and the crew for amazing service!!
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Michael Derzack
The Champion Ford team, led by Wendy Banks insured that the purchase of our new F-150 was as smooth a purchase that we have ever had. Definitely look forward to working with them again for all our truck needs!
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Jackie Parton
The customer service I received was outstanding. Rusty replied to my inquiry and went above and beyond answering all of my questions in a very timely manner. Jerry and Dave were fantastic to work with as well. I could not have asked for a better experience than the one I had.
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Gina Villa
The dealership as a whole was amazing. Our salesperson Wendy was great! Definitely the best weve ever worked with. Would recommend her to anyone looking for a vehicle. Austin did a great job getting us in and the finance guy was also top notch. Got us what we wanted at the price we needed and made sure he answered all our questions. Car buying can be the worst....but these folks made it a tolerable process. We will Definitely buy from them again!
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Jared J. Coy
The entire staff was very knowledgeable, easy going and made the experience of buying a new car a great one!
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william shortridge
The Erie Pa. Champion Ford put us in low Mileage 2017 Ford Edge Titanium. I want to say Ty to the owner Mark and to the staff for being a class act group of individuals. There was no pressure, it was a smooth transaction on our part and the car was ready to go when we were done. The finance manager was very knowledgeable and walked us through the entire paperwork trail. And Cliff worked diligently to make sure the car was right and ready for the Misses. You can bet my next purchase will be with Champion Ford in ERIE, PA. Thank you again for working hard for us.
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Stephanie Andrews
The one reason I go to Ford is because of the five star customer service I receive every time I go there ! Please keep up the great work ! In a Country that has forgotten how treat a customer!
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Stephanie Powell
The sales rep,Brett Perry, was very helpful. It was a good experience buying our new truck.
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Alan Kugler
The salesperson and everyone at Champion Ford have been great throughout my entire purchase process of a 2023 Ford Bronco Sport.. I highly recommend Champion Ford!
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Elaina Dilo
The second visit was better than the first, obviously everyone has a bad day. Upon my return they were very accommodating, knowledgeable and professional. I would definitely use them again for any of my Volvo needs.
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Mechanically Declined- -Bill G
The service advisers and support staff are professional, friendly and knowledgeable. Mechanics, we have very few times over the years ever had an issue with our vehicle having to be brought back for an incorrect repair or diagnosis. I have been coming here for service for years with our lease vehicles and continue to have our vehicles serviced here after they have been purchased. Every business seems to be low on staff and patience these days. Its good to see the customer service hasn't waned at Champion Ford. Thank you and i'll be continuing to trust our vehicles with your service department.
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Marty Maxwell
The service department at this dealership is excellent and I highly commend Matt, the technician that diagnosed the problem and Michelle, the service rep, who kept us in the loop. Because of their outstanding service, my next Volvo will be purchased from Erie Volvo.
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Jay Kallor
The service department did an extraordinary job of completing the recall on time and also noticed and fixed another problem with the right space bar under the warranty well before the allotted time. The lease car was available on time and I had no interruptions in my day's activities. A typical great job by Champion Ford.
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Ken Komives
The service department staff was always very friendly and helpful in all of my multiple dealings with them. They've gone above and beyond their required work to satisfy me.
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Daiv Schneider
The service in this establishment was excellent. I had no appointment and was stranded 1000+ miles from home and my Volvo needed to see a “doctor”Melanie at the guest services desk was excellent got me in immediately and took great care of me. Matt, the Volvo technician was in on his day off and immediately took my car back and got it quickly diagnosed and repaired within a few hours. I felt very well cared for here. There was no passive aggressive sales tactics, and I felt the staff was very competent to remedy my issue and get me in and out. Highly recommended for all those folks looking for service in the tri-state/Erie area!
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Denise Lipinski
The service was fast and easy, everyone was very kind and attentive to our needs. Also, they were very helpful and informative with all of our questions.
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Mike Hill
The staff went above and beyond to make my buying experience a positive one. Would recommend this dealership to anyone looking to buy a vehicle. Especially my salesman Clyde who came in on his day off to finish my deal. Thank you!
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stephaniemarie0803
The staff were all very friendly and knowledgeable. They were accommodating to the large group that came with me and made us all feel welcome.
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Albert Paradise
The work that I asked to be done was performed well. The fact that a large dealer ship as you are is charging 3% to use a credit card when my bill was $800 is not necessary.
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Linda Smith
They always do a phenomenal job. I’ve bought 3 Volvo’s there are their servicing is top notch. Kudos to Tim who goes above and beyond in service!
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mitch Davis
They are very good and got me in and out
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Joyce Osborne
They did a great job and in a short amount of time.
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Kimberly Yurasko
They did everything and all that was possible to get us in a vehicle? Thank you Gabe
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Brad Venesky
They do great work
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Thomas Pietrasiewicz
They have the best concession stand for free pop water soft drinks even the expensive like hazelnut
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Donald Carpenter
They were good
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Kerria Gorton
They were very kind, and friendly! Was very happy with their customer service all employees were so kind ! Loved they had a shuttle & valet as well !!!
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cody vanderhoof
They where kind and I really appreciated there help
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Dmitriy Lisichenko
This dealership takes care of their customers! Love this place!
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Robert Leavy
This is an outstanding dealership with dedicated staff top to bottom
Purchased a long awaited Bronco and they made the process fast and easy. Went out of their way to accommodate me and my many questions. Thanks to my salesman Gabriel and staff for an enjoyable experience. I'll be back
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Beth Henry
This is where I bought my first Volvo. Gabe and Caleb are great, they both work for you!! 😁
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Whitney
This was my first time at Champion Ford and I can only speak to the service department, but it was one of the best dealership experiences I’ve had. Everyone was super friendly, and service was done timely.
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Kevin Marz
Tim (Client advisor) continues to be extremely professional and responsive to our needs. He goes out of his way to communicate and keep us up to speed regarding needed repairs with accurate timelines. The quality of the work is always commendable. The overall team at Volvo Erie from counter help, client advisor (Tim) and techs are first rate. -Kevin
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Roger Swab
Top notch dealership in sales and most important is the service! My most recent vehicle service was a Purple Package detailing and was extraordinary!
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Dave Stone
Treated well by all especially Brett and market.treated like family
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Madelyn Nordstrom
Trevor at Champion helped me get my very first car! The car was overall a wonderful deal, and I absolutely love it. Their team is awesome!
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Steve Blackmer
Trevor did a fantastic job in taking me through the sale of my new Bronco. I appreciate all the information he provided me on my new car.
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John Shuhart
Trevor helped make the transaction easy and convenient.
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Ernie Carrara
Trevor Johnson was very informative and very helpful and very patient very nice person.
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R.J S.J (RJSJ)
Trevor Johnson, our Sales Specialist was great. Knowledgeable and competent with more of a laid back approach. Mark in finance was also very personable. Great overall experience with the team. Also, Champion Ford was very welcoming when my parents were in town a month prior and needed to charge their Ford vehicle.
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Morgan Jane
Trevor was extremely helpful and kind teaching me all about the features of my new Bronco!
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Deb LeBarron
Trevor was super nice and was not at all pushy.
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Dennis Carlson
Valet services work well . They keep you informed every step of the way and just as important, do what they say they're going to do and when they're going to do it ! Sure beats wasting time sitting at the dealer waiting for service work ! Drivers are professional and respectful also...
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Edward Vago
Very efficient, very friendly, one of the most customer oriented dealer service departments I have dealt with in years. Brian runs a most responsive department. I dislike dealing with dealer service departments in past experience both with my fleet of E-350 vans or my personal vehicles. Champion Edinboro is certainly the exception.
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Kolby Yale
Very friendly people
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Bridget Hillkirk
Very friendly staff
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Rachel Matava
Very good customer service. Butch was extremely friendly and took care of everything I needed.
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Gloria Bird
Very good experience. Well taken care of. Got good financing on our truck.
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Alan Birch
Very good news that my issue was easy to resolve. They took the time to explain how to solve the issue. Well done!
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Lyda Milligan
Very good service thank you
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Mary Jo Titus
Very grateful for the service provided by Dave G and Caleb Burlingame! I can't believe we own a Ford Bronco! I thank God and I thank them for everything!!!
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Robert Freeman
Very happy with service at Champion Ford. Convenient drop off and all work completed on time.
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Robert Marasco
Very happy with the service, price and staff
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Rebecca Whitney
Very helpful staff
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Green Dragon
Very knowledge and professional staff
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David Tamulonis
Very knowledgeable and communicative staff
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Randee King
Very pleasant and knowledgeable people. The willingness to help was great. My car was done earlier then quoted time. Thank you
02/08/24 UPDATE: Still very happy with service and service staff. Also loving the car pick and drop off they offer. Thank you
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Cindy Simpson
Very pleasant staff to work with in scheduling and with the courteous drive to and from the shop and with the excellent service provided for my car. This was a great experience and I felt valued as a customer. I highly recommend coming here for any car service! Thank you!
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Alan Benson
Very pleased with the service and treatment of the staff in the service department!
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Douglas Blakeslee
Very pleased with the service!
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Robert Leavy
Very pleased with this dealership. Fair, knowledgeable staff.
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Lance Odell
Very professional and great to deal with.
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Ernestine Watson
Very professional and helpful.
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Ronald A Cassidy
Very professional staff especially Butch. I appreciated all the help to get my Granddaughter back on the road. I was able to get back to Michigan.
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Phillip Giles
Very professional, efficient, and courteous Sales and Finance representatives. Look forward to the same positive experience with their Service teams.
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Conrail 13
Very professional. Friendly atmosphere too.
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Brett Woomer
Very responsive communication. Knowledgeable. If they didn't know the answer they looked it up and it was accurate. No pressure. Kind, courteous, and personable. The purchasing experience was enjoyable. As you would expect, trade in values are far under what you can get as a private seller and far under what other similar vehicles are listed for at other dealers within 100 miles. If you have a trade that is worth anything, sell it yourself if you can. I would buy from them again.
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Eric Hoy
Very satisfied with my experience at Champion Ford. We worked with Brett Perry, who is an honest, knowledgeable guy that goes above and beyond to make sure you get exactly what you are looking for! Overall - 10/10 for Brett and the Champion Ford team.
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Nadiia Novikova
Very satisfied with the company's work. Professionals work, quickly, qualitatively. Always friendly people. Thank you for your work.
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Michael Anthony
Volvo of Erie is great! The sales team is fair and friendly.. They don't pressure you like many other dealerships. Shawn Lyons and Scott Doolittle are super to deal with! Tim Peyton in the service department is also very helpful.
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Therese Zamboldi
Volvo service has been caring for my C70 since 2009.
Prompt, informative, thorough, accommodating, trustworthy! The Best.
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Russell Cornman
Wade helped me get into the new car I wanted no hassles in n out would definitely buy another car from there💯
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Evan Shouey
Was able to get the price I wanted for my Honda accord salesman was very helpful.
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ADAM HAYES
Was excellent 👌
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E Fiedtkou
Was good as the service people were very nice, and the shuttle back to my home was appreciated.
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dakota schultz
Was very pleased with the service. Wendy was Awesome! At a time where there is so little new cars available and very easy to take advantage of customers, this place gave me a very fair deal that I couldn’t get at other places.
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Pamela Thompson
We are very pleased with the outstanding service we received. Champion Ford is where we will continue to go for all our vehicle needs.
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Jamie Hipwell
We bought our car at Champion Ford Edinboro back in 2013 from Wade. We had a great experience and continue to use their services for inspections and repairs. We will definitely buy there again!
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Gary Kulich
We enjoyed working with Mike for the sale of the new Bronco. He was very knowledgeable and answered all our questions. He handled my curmudgeon tendencies well and we had fun.I hope we like the
Bronco as much as we liked the Focus.
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Traci Neer
We had an excellent experience with Champion Ford. From Gabe (salesperson) to (financial person)Tim. I would highly recommend them
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John Schaefer
We have been dealing with Phil Lucchese for many years and have purchased several vehicles for our business and personal use. Phil has always gone above and beyond with regard to our expectations, and has always provided us excellent service. We were also very pleased with your finance staff.
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Dannielle McGahen
We were able to purchase our new car with the help of Trevor. He was awesome at answering all our questions and helping us figure out the best choice for us. We’ll definitely be recommending him to any friends or family who are looking to get a car!
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Laurie Farrell
We were extremely pleased with our purchasing experience. Our salesman, Shawn Lyons, was awesome to deal with. He understood what we were trying to accomplish and we always felt he had our best interest in mind. He was knowledgeable and beyond helpful. He was by no means pushy and let us navigate the looking/trying/buying process at our own speed. To top it off, he was easy to converse with, not only about the vehicles we were interested in, but it extended to our families. We're glad we found him and Champion Ford, and would definitely recommend him to our friends and family!
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Lance LaDuke
We were traveling thru the area on our way out east when we encountered a problem on our Escape. The employees at Champion Ford were very courteous and were able to get the vehicle in to make the repairs and get us on our way. While waiting for the repairs to be done, we explored their showroom, facilities and the outside lots. They had a huge inventory. If we hadn't been so far from home, we could of easily left with a new vehicle. All the employees we talked with were very friendly and personable. The car was repaired in a timely manner. We had a very positive experience with Champion Ford, very professional friendly staff.
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Keith Zilhaver
Wendy and Scott were very pleasant and helpful!!
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Sharon Conklin
Wendy in sales and Tim in finance are the best. Great experience from beginning to end. We had to wait a little while to get our new car because they were so busy. First time car shopping that we had a saleswoman; Wendy was awesome. Thank you so much!
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George Trevino
Went in to look at an f150, and my salesman, Mike P., did an outstanding job at getting everything clear, and transparent. They were able to find the same financing as my credit union which made that process just as easy. Good experience all around and was able to get a truck I know will last a long time. I'll say this about Mike, he's a good guy, that happens to sell cars. If you need something ask for Mike P.
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Scott Callahan
Went looking for a new truck. We normally lean toward GM trucks but have had some issues of late. We met with Trevor Johnson who was very informative about the Ford F150. He took the time to show us two during our first visit, an STX and XLT. We were leaving toward the XLT but needed a truck with better towing capacity. We were able to find another XLT in Avalanche Grey with the 5.0 engine and the trailer tow package. From initial contact to delivery this was a very positive experience. We would definitely recommend Trevor Johnson, Mark Winkler Jr, Tim Britton and the entire team at Champion Ford. We love the truck and appreciate a great experience!
Thanks,
Addie and Scott Callahan
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Kevin Marz
What started with their service department over many years of servicing our Volvo C70, ended favorably with the sale of a '24 Mustang Mach-E. Overall very satisfied with the team and their service.
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Jaymar Thompson
While passing through from Colorado, was in need of a oil change. The service department got me in out, without any issues! Very friendly and professional staff along with a nice customer lounge!
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Troy Mulvaine
Wonderful people who explain everything before the work begins. Class A+ experience.
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Sharon Rettger
Wonderful Service
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Scott McFeely
Work done in timely manner. I was off site eating breakfast and received 2 phone calls concerning work done. Woman handling my appointment at service desk was very friendly and made me feel welcome. Very nice experience.
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Christine Pershun
Work was done in a very timely manner and my truck looks and runs great!
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Pam Green
Appointment was a little crazy one scheduled at 8 am one at 1:40 pm. Had key made works great and had door combination confirmed. It also works great.
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SGTSKI
Closed when we stopped. Inventory getting better hope to go back again and get questions answered without pressure
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Dakota Bonnell
Everyone was super nice and everything, steep prices but hey at least it was done right.
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David Szymanowski
Everything in the repair shop was excellent. Staff was polite, knowledgeable, and professional.
However, My remote starter doesn’t work anymore. The service folks said that it has to be fixed by sales people (app). However, three sales people looked and examined it and stated the service people need to take care of it.
My subjective impression of the one sales person is that he didn’t want to take the extra time. The other two had walked away.
I didn’t appreciate being a yo-yo. It’s still not fixed.
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Elizabeth Easly
Friendly people. No pressure. Only issue was having to wait over an hour for them to complete paperwork. They knew we were coming. Paperwork should have been done before we got there. Would still recommend, just be prepared to wait.
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Margaret Vossburg
Great shop, good service
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Greg Palmer
Had Oil Change and tire rotation. All was good.
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fred monahan
I actually visited this dealership for a Ford product. My salesperson was Matthew and he was extremely knowledgeable and answered all my questions about two models in the Ford lineup That are outside of my knowledge. He was able to fill me in on availability pricing design aspects etc. I would recommend this dealership to anyone that is looking for a Ford product.
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Marrijane Dillon
I never give 5’s cuz no one is perfect but they did a really good job
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Brian Shank
I was satisfied with the service thank you for finding a recall on my vehicle and getting in taken care of. As a veteran I appreciated the discount. When I pulled into service department there wasn't anybody there quickly to greet me and being the first time ever there I was a little confused where to go.
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David Johnson
It would have been nice if I was told that they now add 3% for Credit Card payments when I dropped off my vehicle.
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Eric Stoddard
I've had a good experience with them. Always friendly treat you good.
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Sherry Mohney
Originally, I gave Champion Ford a ONE star rating after having an issue with a sunroof repair on a vehicle which ended up being 9 ½ weeks total with various issues that seemed to keep popping up when it was said to a day and ½ repair/install job. When I was beyond frustrated, Champion Ford reached out to me, and they did offer a form of compensation for the "intricacies of my service issue" So I do greatly appreciate that they took the time to reach out and did make an effort to compensate for the frustration for the service issue I had experienced. This has been a learning experience for all involved. Thank you, Champion Ford, for stepping up and providing something for the inconvenience and frustration experienced and wanting to resolve this issue. Let's hope that this can be something we all can learn from, both from a customer standpoint and from a business standpoint.
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Mark Shorts
Spent over a grand on a repair and asked if they could put a screw in the front fender where one fell out and it wasn’t done. Disappointed that had to do it myself.
Not a big thing but still….
Update. Inaccurate reply. There is one hole above where the flap goes that is missing a screw. Easy enuff to see where from the other front fender. I mean they are the dealer one would think they would know these things.
New. Nice job with transmission flush but beware the “signage” they don’t point out. If you pay with a credit card they now bing you with another fee.
Would not have gone back except that apparently no other repair place can do a Volvo transmission service.
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Katrina Christmas
The guy that helped me was super nice and answered any questions I had. Although my appointment was at 10 am I waited there for an hour and a half for an oil change. I know an oil change takes about 20 minutes. They asked me if I was going to be waiting or leaving, and I said waiting. They told me it wouldn’t take that long if I waited. I understand if they are busy but my appointment should have been 11 instead of 10 am. That was the only downfall to my experience. When I asked if it usually takes that long for an oil change they said they got busy. If that were the case the scheduling should be handled in a better way to make sure you’re not sitting there that long.
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Michael Molavi
Their service department is slightly slow to get parts for repairs, but they charge a fair amount and get the job done right.
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John Etter
This where I purchased my new truck, a Ford Ranger. The service is good and the mechanics are good at what they do.
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Ricky Higby
Very satisfied with service .
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Julie Fisher
Went to a new shop for routine maintenance ... not too bad, but didn't give us an oil change sticker, reset our oil life minder or fill washer fluid. Also, state inspection could have been done, but not suggested.
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Dawna Tracy
Yesterday I visited Champion Ford and I was greeted by Melanie who showed me to the waiting room while I waited for the salesman. I believe his name was Mike, Mike checked on me a couple of times while things were getting underway. I found that Mike was very caring and did his best to get things underway. I would look for him next time.